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EXCHANGE

Fairway Golf Exchange Policy

If for any reason you are not satisfied with your purchase, you can exchange your item(s) in new and unused condition within 30 days.

  • The item(s) must be returned within 30 days from the date of shipment of the original purchase.
  • All items must be in new and unused condition in original package. Fairway Golf will not exchange any item(s) that show any signs of use.
  • Custom clubs, special orders, personalized items, books and software are not included in our exchange policy and not qualify to exchange.
  • Original purchase value of returned item(s) will be applied for payment of the new item(s).
  • Store Credit: We offer 100% store credit of original purchase value towards your next purchase.
  • We offer 100% store credit for all Golf Club(s) exchanges as long as they pass our inspection and fall under our "30 day playability guarantee".
  • All shipping fees for any exchanges are the customer's responsibility. Shipping fee for the original shipment will not be refunded.

Contact Customer Service

Email Customer Service

RETURNS

Fairway Golf Return Policy

If for any reason you are not satisfied with your purchase, you can return your item(s) in new and unused condition within 30 days.

  • The item(s) must be returned within 30 days from the date of shipment of the original purchase.
  • All items must be in new and unused condition in original package. Fairway Golf will not refund any item(s) that show any signs of use.
  • Custom clubs, special orders, personalized items, books and software are not included in our return policy and not qualify to return.
  • Store Credit: We offer 100% store credit of original purchase value towards your next purchase.
  • Refund: Refund will be made to your original method of payment as soon as we process your returns. It may take up to 2 weeks for the refund to be posted to your account. The amount of time may vary depending on your credit card company.
  • We offer 100% store credit for all Golf Club(s) returns as long as they pass our inspection and fall under our "30 day playability guarantee".
  • All shipping fees for any returns are the customer's responsibility. Shipping fee for the original shipment will not be refunded.

Please contact our customer service prior to return your item(s) back to us in order to issue a Return Authorization (RA) number and return instructions.
If there is no RA number, the item may be refused or delay the process.

Contact Customer Service

Email Customer Service